Support Services in Australia for People Affected by Gambling
There are a variety of free and confidential services available to help support individuals affected by gambling, including sufferers themselves, families and friends.
If you would like to speak to a qualified and experienced counsellor on the telephone, contact numbers are provided for each state below. These telephone helpline services are in operation 24-hours, 7-days a week, and provide crisis counselling for problem gamblers, their families, friends and others. They can also assist you to access face to face counselling and cater for callers from non-English speaking backgrounds.
| Australian Capital Territory | Lifeline Gambling and Financial Counselling | (02) 6247 0655 | |
| New South Wales | G-Line | Freecall: | 1800 633 635 |
| Northern Territory | Amity Community Services | Freecall: | 1800 629 683 |
| Queensland | Gambling Help (Relationships Australia) | Freecall: or | 1800 633 649 (07) 3349 5111 |
| South Australia | Gambling Helpline SA | Freecall: | 1800 060 757 |
| Tasmania | Gambling Helpline Tasmania | Freecall: | 1800 000 973 |
| Victoria | Gambler's Help | Freecall: | 1800 156 789 |
| Western Australia | G-Line | Freecall: | 1800 622 112 |
You can also contact the 24-hour telephone counselling service Lifeline on 131 114, for crisis support and referral information concerning other available services.
If you would like to speak to a psychologist in Victoria, you can contact: The Swinburne Centre for Psychological Services on (03) 9214 8653 (which provides a low cost counseling option) or the Australian Psychological Society on (03) 8662 3300 for information and referral.
You can also contact Gambler's Help, on 1300 133 445, to access a range of free and confidential services for people affected by gambling. Their services include: problem gambling counselling for individuals, couples, families and groups; financial counseling; group counselling; peer support programs, self-help information; professional development and training services; and community education and information. This service operates during business hours Monday to Friday, however they also provide some after hours counselling support in selected locations (contact the Central Intake Service on 1300 133 445 for further information about this). Gambler's Help also cater for individuals from non-English speaking backgrounds.
